Privacy

The website receive, collect and store any information you enter on our website or provide in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; browser; device and connection information. The website may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. The website collect personally identifiable information  (including first name, last name, email, telephone number, communications) only when submitting a message via the contact form.

When submitting the Contact Form on the website, as part of the form, we collect personal information you give us such as your names, email address and telephone number. The personal information will be used for the specific purpose of processing and responding to your enquiry.

The website collects non-personal and personal information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalised service related information;

4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our respective services;

5. To comply with any applicable laws and regulations.

The website is hosted on the wix.com platform. Wix.com provide us with the online platform that allows us to promote our services to you. Your data may be stored through Wii.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

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For email communication  such as submissions and replies via the Contact form, we use Yahoo emai, which is secured via account Multi-Factor authentication and emails are stored on secure servers behind a firewall.​

Harriet may contact you to notify you regarding a scheduled booking, in response to an enquiry, booking confirmation, booking reminder, to notify you of a no-show and subsequent charge, for feedback,  to highlight changes to our services, pricing, or business. For these purposes we may contact you via email, telephone, text and some limited circumstances post.

In order to measure the value, the website uses a combination of common tools Google Analytics (third-party) and Wix.

Where you have allowed your browser to, Google Analytics uses cookies to collect information about visitors use of the site, and improve support. Information such as IP address and Language settings help us to better understand the regional location of customers to tailor the website language settings and explore expansion of shipping store items to new regions.

Google Analytics uses also provides presents data on traffic flow through the site that assists us in understanding why visitors came to the site and the outcome of the visit. In these circumstance it is not possible for us to specifically identify a visitor.

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Browser data includes:

• Language preference

• IP Address

• Browser type

• Date

• Time

• Page views

• Object Interaction

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How to remove or block cookies >

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The following links explain how to access cookie settings in various browsers:

• Cookie settings in Firefox

• Cookie settings in Internet Explorer

• Cookie settings in Google Chrome

• Cookie settings in Safari (OS X)

• Cookie settings in Safari (iOS)

• Cookie settings in Android

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

If you don't want your data processed anymore, please contact via the Contact page on the website.

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us via the Contact form at www.harriethain.co.uk